All prices listed and billed are in Australian Dollars (AUD)
We accept Visa®, MasterCard® credit card and Paypal payments only via our online payment facility or over the phone with a Hire My Ride team member. Please be sure to provide the exact billing address and telephone number that your credit card issuer has on file for you. Incorrect information may cause a delay in the processing.
Safe & Secure Online Payments
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.
Hire My Ride Pty Ltd uses the eWAY Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
All listing fees and advertising fees are non-refundable.
All booking deposits are Non-Refundable unless a reasonable circumstance is presented.
Booking & Cancellation Policy
Bookings are confirmed when the Ride Owner Accepts a booking request via SMS or online and the hirers booking deposit is authorised in the payment gateway. All booking deposits are Non-Refundable unless a reasonable circumstance is presented.
Either the Hirer or the Ride Owner may cancel a booking at any time prior to the commencement of the event subject to a cancellation penalty payable to Hire My Ride Pty Ltd. If the Ride Owner / Operator is the cancelling party they could be suspended from the hiremyride.com.au website. If the Hirer is the cancelling party, he or she will forfeit to Hire My Ride Pty Ltd their booking deposit unless a reasonable circumstance is presented.
If a Vehicle is rendered unusable for any reason that results in early cancellation then the deposit becomes fully refundable to the hirer and they have the options to re-book using the www.hiremyride.com.au website.
Hire My Ride Pty Ltd does not manage any payments to the owner / operator of the ride. Payment arrangements must be made between both ride owner / operator and persons booking ride prior to event date. Hire My Ride will not be held responsible or liable for non-payments or disputes between owner and hirer.
If payment has not been paid within 48 hrs booking is cancelled and ride becomes available to the public again.